What Personal Information do we collect?
Canadian privacy legislation defines “personal information” broadly as information about an identifiable individual or as information that allows an individual to be identified, but does not include the name, title or business address or telephone number of an employee of an organization. For the purposes of this policy, “Personal Information” means information about an identifiable individual as defined from time to time in applicable federal and provincial privacy legislation.
For example, your Personal Information includes information that relates to your educational history, academic transcripts, personal profiles, gender, ethnic origin, nationality, languages spoken, information contained in your application for our programs or your study permit or visa, an unlisted address or phone number, an identifying number, among others. However, some Personal Information that is otherwise publicly available in not protected by applicable privacy laws.
Why do we collect your Personal Information?
In general, Toronto Five Star Homestay collects, uses and discloses Personal Information about our clients, host families and partners in order to provide our clients with the various adult and youth educational programs, language learning, tutoring, summer camps and tours we have developed and operate. Toronto Five Star Homestay does not sell Personal Information to any third parties.
More specifically, we collect, use and disclose Personal Information for the following purposes:
To whom do we disclose your Personal Information?
From time to time, Toronto Five Star Homestay may disclose your Personal Information to:
Where do we store your Personal Information?
Your Personal Information is stored in secured locations and on servers controlled by Toronto Five Star Homestay, located either at our offices or at the offices of our service providers.
How may you obtain access to your Personal Information?
Upon your written request, subject to certain exceptions, Toronto Five Star Homestay will inform you of the existence, use and disclosure of your Personal Information and will give you access to that information. You may inform Toronto Five Star Homestay in writing of any changes requiring to be made with your personal information. Once informed by you, Toronto Five Star Homestay will make all reasonable efforts to update, correct and remove any outdated or incorrect information. Access and correction requests should be sent to our Chief Privacy Officer, using the contact information below.
How do we protect your Personal Information?
To help protect the confidentiality of your Personal Information, Toronto Five Star Homestay employs administrative and technological safeguards appropriate to the sensitivity of your Personal Information. For instance, we operate secure data networks protected by industry standard firewall and password protection systems.
Retention of Personal Information
We retain personal information in our records for as long as necessary to fulfill the intended purposes or a legal or business purpose.
Privacy and our Website
In order to provide our website visitors with information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question or obtaining information. You should be aware that e-mail is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.
The only personal information Toronto Five Star Homestay collects via the website is the information voluntarily supplied by you if you contact Toronto Five Star Homestay via the Website.
For information on Toronto Five Star Homestay‘s privacy practices, please contact its Privacy Officer at:
Toronto Five Star Homestay Chief Privacy Officer
60 Berwick Avenue,
Toronto, Ontario, Canada